Maxi-Cash caters to a diverse clientele and therefore offers multiple payment options when shopping online. Buyers can make transactions with all major credit and debit cards. Alternatively, our innovative MaxiPAY eWallet provides a secure and efficient method, ensuring a hassle-free gold jewellery shopping experience.

After buying from our online shop, expect a delivery window of 3 to 5 working days, excluding weekends and public holidays. Maxi-Cash offers free local delivery for all gold jewellery, but please note that certain restricted areas in Singapore are excluded. An email notification will be sent upon shipment. Our trusted courier partner will also provide you with a tracking number, so you can check in on the status of your delivery.

Yes, Maxi-Cash accommodates exchanges for online purchases of gold jewellery within 7 days of receiving your order, but only for items at NETT price. Reach out to us at contact@maxi-cash.com or through the form on our “Contact Us” page, quoting your order number. You may exchange your gold jewellery for items such as timepieces, bags and other gold jewellery of equal or lesser value; for pricier items, a top-up is necessary. To qualify for an exchange:

• Ensure the item remains unaltered and unused.
• Retain all original tags and packaging.
• Present the original invoice.

Failure to meet these conditions gives Maxi-Cash the discretion to decline the exchange.

Alternatively, you are free to sell your gold jewellery back to us. We’re also the first pawnbroker in Singapore offering instant cash via PayNow; you can have peace of mind knowing you will have immediate access to funds in times of need.

Gold prices in Singapore are influenced by global market dynamics. Consequently, while Maxi-Cash always aims to provide competitive rates, the prices of our gold jewellery might experience periodic adjustments. We advise customers to stay updated by checking our website or contacting our store.

We take immense pride in our quality control. However, if you happen to receive a damaged or defective gold jewellery piece, please reach out to us at contact@maxi-cash.com within 24 hours of receiving your items. Maxi-Cash is committed to addressing any concerns and ensuring you have a piece that you truly cherish.

In terms of warranty of our gold jewellery products, we offer an exchange option within 7 days of the tax invoice date, provided items are at NETT price. This exchange can encompass items like timepieces, bags, and other jewellery of similar or lesser value. If your gold jewellery appears damaged or defective upon arrival, we urge you to contact us within 24 hours at contact@maxi-cash.com. While we are confident in our quality, our primary concern is ensuring you receive a piece that aligns with our high standards and your satisfaction.

Trust is the foundation of every Maxi-Cash transaction. To bolster this, every gold jewellery you buy from our online store is accompanied by a tax invoice, ensuring all transactions with us are documented and retrievable when necessary.