Privacy Policy
Privacy policy
Maxi-Cash Financial Services Corporation Ltd (including its subsidiaries) (“Maxi-Cash”) is committed to protecting and respecting your personal data. Maxi-Cash respects every individual’s right to privacy. Whether you are a Maxi-Cash customer, a registered user or visitor, we understand the importance you place on your privacy and security of information that personally identifies you or your Account information. Wee refer to this and treat this information as “personal data”.
This privacy policy (“Policy”) describes how we will collect and use any personal data which we collect from you, or which you provide to us. When you use or access our website at [https://maxi-cash.com/] or mobile application (collectively, the “Sites”), you expressly consent to our collection, storage, use and disclosure of your personal information as described in this Policy.
We are committed to complying with the Personal Data Protection Act 2012 of Singapore, and if you have any comments, suggestions or complaints, please contact us by the means provided in this Policy.
Except where otherwise specified, all capitalised terms in this Policy shall have the same meaning as they have in the Terms and Conditions (available at [https://maxi-cash.com/], which also includes the provisions in this Policy.
Collection and processing of personal data
- You can use and browse our Sites without disclosing your personal data, and are not required to provide personal data as a condition of using our website, except as may be necessary in the course of us providing you with our Services, to respond to your requests or in cases where you contact us directly.
- We collect personal data only when you provide it to us, through emails, inquiries and requests, and similar situations in which you have chosen to provide the information to us.
We may collect your personal data when you:
- Create an Account with us;
- Access and/or use the Services, which includes the eShop and/or the iPayment Service;
- Access and/or use any support or other related services connected to the Sites and/or our Services;
- Provide us with your payment and billing information;
- Complete contact forms or request newsletters or other information from us (e.g. via email); and
- Interact with our third-party partners (e.g. advertising and market research partners who may provide us with information about your interest in and engagement with our Services and online advertisements.
Personal information collected may include, without limitation, the following information:
- Name
- NRIC/FIN/Passport number;
- Address;
- Email address;
- Telephone numbers;
- Date of birth;
- Usernames and passwords used on the Sites;
- Any other form of personal data relevant to the use of the Sites and/or the provision of Services, which may directly or indirectly identify you.
Purposes of use
- Providing you with Services that you have requested for, including the use of the Maxi-Cash E-Shop and Maxi-Cash App;
- Responding to and taking follow-up action on complaints;
- Seeking feedback and comments on Maxi-Cash’s business and operational matters;
- Marketing the activities, events and services of Maxi-Cash and its business partners;
- Providing you with updates on Maxi-Cash; and/or
- Purposes relating to any of the above.
Disclosure of your personal data
- For the above-described purposes, we may have to disclose your personal data to any member of our group or to third parties such as our service providers and professional advisors.
- It is possible that we will need to access, ready, preserve and/or disclose personal information about you when required by law, subpoena, or other legal process or if we have a good faith belief that disclosure is reasonably necessary to:
- Investigate, prevent or take action regarding suspected or actual illegal activities or to assist government enforcement agencies;
- Enforce or apply our Terms and Conditions and/or other agreements with you;
- Investigate and defend ourselves against any third-party claims or allegations;
- Protect the security and integrity of our Services (such as by sharing with companies facing similar threats); or
- Exercise and protect the rights, property or safety of Maxi-Cash, or any other party.
Access and control of data
Retention of data
Right to withdraw consent, request access to and correction/deletion of personal data
Safeguarding your access
- Do not share your Username, Password or other Account information with anyone.
- Do not display your Username, Password, or other Account information in a manner that is visible to others and the computer or mobile device that you use to access the Sites should never be left unattended.
- Log out of the Sites each time after completing your Transactions.
- Always use the recommended browser and operating system to access the Sites. All browsers and application software should be upgraded to support SSL 256-bit encryption.
- Always check that the website address on the Maxi-Cash Website changes from http:// to https:// and a security icon, usually in the form of a lock or key, appears when authentication and encryption is expected.
- Ensure that you regularly update to the latest version of the Maxi-Cash App.