All payments are processed through Red Dot Payment, which accepts all major debit and credit cards. If your card is authorised, payment will be processed immediately, and you will receive an email confirming that the order has been successful.

All orders including self-collection will take 3 to 5 working days for packing and shipping. A notification email will be sent to you once your order has been shipped.

Maxi-Cash maintains a firm policy of no returns or refunds. However, we prioritise customer satisfaction by permitting exchanges in accordance with specific guidelines. Should you have any concerns or require assistance, do not hesitate to contact us at contact@maxi-cash.com. Our attentive team is ready to support you.

Should there be any discrepancies in quality or damage detected in the 999 gold jewellery piece you have bought, please get in touch with our Singapore team immediately at contact@maxi-cash.com. Reports must be made within 24 hours from receipt.

While Maxi-Cash does not offer a warranty, we do stand firmly behind the authenticity and quality of every piece of 999 gold jewellery. Should you discover a manufacturing defect, please report it within a 24-hour window for prompt remedial action.

Although certificates of authenticity are not provided, you can shop with confidence at Maxi-Cash. Each purchase includes a detailed tax invoice, ensuring the authenticity and quality of your item. Buyers are welcome to visit any Maxi-Cash store in Singapore to get their gold authenticated.